Customer Portal · free to use

See exactly how your project is going, any time

A live, branded window into every project: progress, documents and approvals in one place. Main contractors give their clients real visibility; clients get answers without ever picking up the phone.

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Free to use Live project visibility Online sign-off
Why clients love it

A clearer view of the whole project

Real-time visibility

See progress, milestones and what is happening next, pulled live from the platform the job actually runs on.

Everything in one place

Drawings, certificates, photos and sign-offs together in one branded window, always the latest version.

A relationship built on trust

A professional, transparent experience that reassures clients and helps you win the next job.

Live progress

Everyone stays informed, without lifting the phone

Instead of chasing for updates, your clients log into a portal that shows exactly where things stand: percentage complete, the next milestone, and the estimated handover date, all pulled live from the job.

No more "any update?" emails interrupting the team
Clients see the same live status your team does
A more professional impression that helps win repeat work
portal.syncsoftware.uk / your-project
Riverside Fit-Out
Your project · updated today
On track
68% complete · handover est. 14 Aug
Latest drawings issued2 days ago
Stage 3 sign-off requestedAwaiting you
Completion certificatePending
portal.syncsoftware.uk / documents
Stage 3 drawings · Rev C
Approved
Building control certificate
Shared
Kitchen spec sign-off
Approve
Completion certificate
Pending
Documents & approvals

Every drawing and sign-off, in one place

Share drawings, certificates and specs, and let clients approve online with one tap. Every version is tracked and every sign-off is recorded, so there is never a question of who agreed to what.

Online approvals with a full audit trail
Always the latest version, never a stale PDF in an inbox
You control exactly what each client can see
Milestones & updates

Follow the project, milestone by milestone

Clients see each stage as it is reached, with photos and updates from site, so the project feels transparent from first fix to final handover, and the good work you are doing is actually seen.

Milestone updates as each stage completes
Site photos that show progress, not just words
A clear record clients can look back on any time
Project timeline
Groundworks complete
2 Jul · signed off
Frame & first fix
Underway · 68% complete
Second fix & finishes
Upcoming
Latest photos
+9
In the portal

Everything your clients get

Live project visibility

See progress, milestones and what is happening next, without waiting for an update.

Shared documents

Drawings, certificates and sign-offs in one place, always the latest version.

Approvals & sign-offs

Review and approve online, with a clear record of who signed what and when.

Fewer status calls

The answers to "where are we with...?" are already on screen, day or night.

Controlled access

You only ever see what your contractor chooses to share, nothing more.

A professional experience

A branded, organised window that makes the whole project feel in safe hands.

One portal, two sides

Whichever side you are on

You are the client

Want to see how your project is progressing? Ask your main contractor to run it on Sync and you will get your own secure login: live progress, the latest documents, and anything waiting on your sign-off.

Show your contractor what Sync offers

You are the contractor

Give every client a branded window into their project, cut the status calls, and look as organised as you are. It is part of the Sync platform, pulled live from the same jobs you already run.

See Sync for main contractors
Trusted by construction teams across the UK
CinqueAB GroupClearworldDH Glazing & RepairsMC Contract ServicesCinqueAB GroupClearworldDH Glazing & RepairsMC Contract Services

Part of one connected platform

The Customer Portal is one side of Sync. Your team runs the whole project in the platform, and your subcontractors stay compliant in their own portal, all feeding the same live picture.

Sync for main contractors Subcontractor Portal

Give your clients a window in

The Customer Portal is free to use. Sign up and add it to every project, or ask your main contractor to run your project on Sync.

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