Customer Portal · free to use

See exactly how your project is going, any time

A live, branded window into every project: progress, documents and approvals in one place. Main contractors give their clients real visibility; clients get answers without ever picking up the phone.

Sign up free Book a demo
Free to use Live project visibility Online sign-off
Why clients love it

A clearer view of the whole project

Real-time visibility

See progress, milestones and what is happening next, pulled live from the platform the job actually runs on.

Everything in one place

Drawings, certificates, photos and sign-offs together in one branded window, always the latest version.

A relationship built on trust

A professional, transparent experience that reassures clients and helps you win the next job.

Live progress

Everyone stays informed, without lifting the phone

Instead of chasing for updates, your clients log into a portal that shows exactly where things stand: percentage complete, the next milestone, and the estimated handover date, all pulled live from the job.

No more "any update?" emails interrupting the team
Clients see the same live status your team does
A more professional impression that helps win repeat work
portal.syncsoftware.uk / your-project
Riverside Fit-Out
Your project · updated today
On track
68% complete · handover est. 14 Aug
Latest drawings issued2 days ago
Stage 3 sign-off requestedAwaiting you
Completion certificatePending
portal.syncsoftware.uk / documents
Stage 3 drawings · Rev C
Approved
Building control certificate
Shared
Kitchen spec sign-off
Approve
Completion certificate
Pending
Documents & approvals

Every drawing and sign-off, in one place

Share drawings, certificates and specs, and let clients approve online with one tap. Every version is tracked and every sign-off is recorded, so there is never a question of who agreed to what.

Online approvals with a full audit trail
Always the latest version, never a stale PDF in an inbox
You control exactly what each client can see
Milestones & updates

Follow the project, milestone by milestone

Clients see each stage as it is reached, with photos and updates from site, so the project feels transparent from first fix to final handover, and the good work you are doing is actually seen.

Milestone updates as each stage completes
Site photos that show progress, not just words
A clear record clients can look back on any time
Project timeline
Groundworks complete
2 Jul · signed off
Frame & first fix
Underway · 68% complete
Second fix & finishes
Upcoming
Latest photos
+9
Shared with you

Access shared by your contractor

Your Customer Portal is created and controlled by the main contractor running the project.

When your contractor shares access with you, you get a secure project view showing the information they have chosen to make available: progress updates, project documents, drawings, certificates, approvals, milestones and items waiting for sign-off.

app.syncsoftware.uk/projects
Projects
Actions Create project
Search table…
Filters Columns 11 Save table view
QR Project name Status Workstream Customer
QR44 SFO - Manchester - Procurement & Supply Chain Invoiced in full Procurement & Supply Chain customer portal
QR52 SFO - Hereford - Civil & Infrastructure New Civil & Infrastructure customer portal
QR53 SFO - York - Surveying & Site Assessment On site Surveying & Site Assessment customer portal
QR55 SFO - Winchester - Mechanical & Electrical Closed lost Mechanical & Electrical customer portal
QR48 AZX - St Albans - Fit-Out & Finishing Feasibility Fit-Out & Finishing Stewart Ltd
QR49 AZX - Lancaster - Project Management Delayed Project Management Stewart Ltd
QR50 AZX - Salisbury - Structural Work Site handover Structural Work Stewart Ltd
QR46 AZX - York - Project Management Order received Project Management Stewart Ltd
Every job, one list
On every site
Invoiced in full
Status updated live
app.syncsoftware.uk/projects/site-induction
Projects
SFO - Manchester - Procurement & Supply Chain
SummaryProject DocumentsDrawingsEngineersLog entriesTasks and commentsSite induction
Site induction
Search table...
Filters Columns 8 Save table view
Type Name Company Version Score Completed QR scanned
User Caitlin Robertson Brookfield M&E v4 100 Passed 06/07/2026 Yes
User David Owens Apex Groundworks v4 100 Passed 05/07/2026 No
Guest Yvonne Phillips Calder Electrical v3 86 Passed 03/07/2026 Yes
Guest Michael Knight Summit Scaffolding v2 100 Passed 01/07/2026 Yes
Inductions complete
Scored & passed on site
QR-scanned on site
Verified attendance
portal.syncsoftware.uk/dashboard
Customer Portal
Date Range
Year to Date
Health and safety dashboardProjects dashboardEngineer dashboardSubcontractor dashboard
Engineers On Site (Live)
1
Engineer Credentials
88.2% 11.8%
Valid
Expired
Expiring Soon
On-Site Engineer Risk Overview (Live)
10.80.60.40.2
Engineers on site
1 live right now
Credentials valid
88.2% up to date
Controlled access
You see what is shared
Live visibility
Progress & project KPIs
One organised place
Always the latest version

You do not need to chase through email threads or wait for someone to send the latest version. The information shared with you is available in one organised place.

What you can see

Everything in one organised place

Project progress and key updates.
Shared drawings, certificates and documents.
Milestones and project stages.
Site photos or updates where shared by the contractor.
A clear record of what has been happening.

Your contractor stays in control of the project, while you get a clearer view of what is happening and what needs your attention.

Mobile app · coming soon

Do it all from the palm of your hand

The Sync mobile app is on the way. Run site inspections and audits, and check key KPI measurements on project health, wherever the job takes you.

App Store Soon Google Play Soon
One portal, two sides

Whichever side you are on

You are the client

Want to see how your project is progressing? Ask your main contractor to run it on Sync and you will get your own secure login: live progress, the latest documents, and anything waiting on your sign-off.

Show your contractor what Sync offers

You are the contractor

Give every client a branded window into their project, cut the status calls, and look as organised as you are. It is part of the Sync platform, pulled live from the same jobs you already run.

See Sync for main contractors
Trusted by construction teams across the UK
CinqueAB GroupClearworldDH Glazing & RepairsMC Contract ServicesCinqueAB GroupClearworldDH Glazing & RepairsMC Contract Services

Give your clients a window in

The Customer Portal is free to use. Sign up and add it to every project, or ask your main contractor to run your project on Sync.

Sign up free Book a demo

Part of one connected platform · Sync for main contractors · Subcontractor Portal

Related terms
HandoverPractical completionSnaggingDefects liability period
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