Frequently asked questions

No. The choices here are just your starting point. You confirm (or change) your workspace and plan during registration in the app, and you can move between plans afterwards too.

Yearly billing is charged once a year and works out around 20% cheaper than paying monthly, so you get roughly two months free. You can switch between monthly and yearly at any time.

Yes. Sync Lite is a lightweight workspace for individual contractors and small businesses at £14.99 per month for up to 3 users: simple job management, quoting, invoicing and customer management. If you need more than 3 users, we recommend upgrading to the Sync main contractor platform.

The Customer Portal is free. It lets your clients follow progress, documents and updates on their projects, and is included with Main Contractor plans.

Anytime. Upgrade or downgrade whenever you like; your data always comes with you and changes take effect on your next billing cycle.

Your data is hosted securely in the UK, with role-based access and a full audit trail across the platform.

Construction project management software gives contractors one platform to run every project: tasks, timelines, documents, compliance and cost in one place, instead of spreadsheets, email and separate tools. It keeps site and office working from the same live picture.

Yes. Sync is built for how construction teams actually work, connecting delivery, health and safety and commercial control, with subcontractors and site data handled properly.

Yes. Live cost value reconciliation sits alongside the programme, so budgets, commitments and margin are visible as work happens, from first quote to final invoice.

Yes. Site and office, contractors and subcontractors work from one shared view, with role-based access so each person sees what is relevant to them.

Yes. Sync is UK construction project management software, built for how UK contractors run projects and hosted and supported in the UK. It covers delivery, health and safety and cost in one place, so site and office work from the same live picture.

Both. Sync works as construction management software and programme management software: it runs tasks, timelines and the wider programme alongside compliance and cost, so delivery and commercial control stay connected.

Compliance management software is a single system for tracking the documents, approvals and health & safety requirements across your projects, in place of spreadsheets, shared folders and email. For construction teams it keeps supplier credentials, certificates and regulatory paperwork in one live view, and flags what is missing or about to expire.

It replaces manual checking with one live record, so expired insurance, missing certificates or unapproved suppliers are caught before they hold up work. Compliance can then be proven in seconds rather than reconstructed after the fact.

Yes. Supplier and subcontractor credentials are managed centrally, with clear visibility of who is approved and what is still outstanding, and checks happen before work begins on site.

Yes. Health and safety compliance, certificates and regulatory requirements are tracked together and linked to the live jobs they relate to, with alerts before anything expires.

A spreadsheet cannot tell you when a document has expired or link paperwork to the job it belongs to. Sync tracks status live, flags what is outstanding, controls who can see each document, and keeps the records ready for audits.

Yes. Access is set by role, so each person sees the compliance information relevant to their work while sensitive documents stay controlled.

Yes. Sync is construction compliance software: it keeps health and safety documents, supplier credentials and approvals in one live view, linked to the jobs they belong to, and flags anything missing or about to expire before it holds up work.

Yes. The documents behind your Construction (Design and Management) Regulations 2015 duties are kept in one place, tied to the projects they relate to, so the right paperwork is to hand when it is needed.

Yes. Your ISO 9001 documents are kept in one place, linked to the jobs they relate to, so your QMS evidence stays in order.

Yes. Sync keeps the records the Building Safety Act expects in one place, ready when a client or regulator asks for them.

Timeline management software lets construction teams plan and monitor their programme in one place, with project dates, tasks and progress visible at a glance, so site and office always know what's next instead of working from an out-of-date plan.

Yes. It is scheduling built for how construction teams work, rather than a generic planner adapted to the industry, with project dates and site progress handled properly.

Yes. You can see upcoming work and what's slipping against its dates across every project, so nothing catches the team out.

Yes. The programme sits alongside delivery and budgets, so timing and money move together rather than in separate tools.

Access is role-based, so each person sees the programme detail relevant to their work.

Budget management software gives construction teams one place to manage project budgets, commitments and purchase orders, with live cost value reconciliation, so overruns are caught early and margin is protected from first quote to final invoice.

CVR compares what you have budgeted, committed and actually spent on a project. Sync keeps these side by side and updates them as purchase orders are raised, so the picture is always current.

Yes. Because commitments and actuals update live against the budget, a project heading over budget is visible while there is still time to act.

Yes. POs are raised against the budget they belong to, so nothing is committed off-book and cost stays connected to the work.

Access is role-based, so budget and cost detail stays with the commercial and finance people who need it.

Yes. Sync works as construction budgeting software: you set each project budget and cost headings, raise purchase orders against them, and watch budget, committed and actual spend side by side, so overruns show up while there is still time to act.

Contractor management software gives construction firms one place to manage contractors and suppliers, their access and credentials, and the purchase orders raised against them, so only compliant parties are cleared to work and cost stays under control.

Yes. Credentials and approvals are verified before anyone is cleared to work, and you can check status from any device.

Yes. POs and spend are tracked against each contractor with live budget oversight, so commercial control and compliance move together.

Yes. Contractor records and documents are reused across every job rather than re-entered each time.

Access is role-based, so each person sees the contractors relevant to their work while sensitive detail stays controlled.

Both. Sync is a contractor management system and platform in one: contractors, suppliers, credentials and purchase orders are managed together, so approvals, compliance and cost stay connected rather than split across separate tools.

Yes. Sync is UK contractor management software, built for how UK construction firms run their supply chain, with credentials checked before site and purchase orders tracked against each contractor.

Sync runs in any browser, so site teams can check who is cleared to work from a phone on site, and a dedicated mobile app is on the way. Either way, your contractor records and compliance status travel with you rather than staying back at the office.

Delivery management software gives construction teams one place to track the tasks, responsibilities and job progress that get a project built, so site and office stay coordinated instead of relying on spreadsheets, email and WhatsApp threads.

Yes. Everyone works from one shared, current view, with progress and handovers updated from site as work happens.

Yes. Delivery sits next to health & safety and budgets, so you can see how a project is tracking against its programme, paperwork and margin at the same time.

Yes. The handover stage carries its status, tasks and documents, so nothing is lost between stages or teams.

Access is role-based, so each person sees the work relevant to them while the full picture stays available to those who need it.

Health and safety software is a single system for managing credentials, incidents, risk assessments and audits across your projects. For UK construction it tracks insurances and certifications with expiry alerts, and keeps audit-ready records so you can prove compliance in seconds.

Yes. Insurances, cards and certifications are tracked centrally with automatic expiry alerts, so nobody steps on site with lapsed paperwork.

Yes. Subcontractors submit credentials once and reuse them across every project, and you can check who is inducted and valid before work begins.

Yes. You can schedule, run and score audits on any device, assign and track actions to close-out, and keep a full history for a rolling audit programme.

Yes. Sync is construction health and safety software: it brings credentials, incidents, risk assessments and audits into one platform, tracks expiry automatically, and keeps every project audit-ready. As health and safety software in the UK, it is hosted and supported here.

Yes. Sync doubles as safety compliance software and H&S software: it keeps your health and safety documents, approvals and audit trail in one place, so compliance can be proven to a client or auditor in seconds rather than reconstructed from scattered files.

Health and safety audit software is a system for scheduling, recording and tracking H&S audits and site inspections in one place, including findings and the corrective actions that follow, instead of relying on paper forms and separate spreadsheets. For construction it keeps an audit-ready history linked to each project.

A health and safety audit is a structured check that a site or business is meeting its safety obligations, covering documents, controls and practice. Sync lets you run these audits on any device and keep the evidence in one place.

Yes. Inspections are carried out and recorded digitally on any device, so records are captured on site rather than written up later, with photos attached.

Yes. Each finding is held alongside its corrective action and status, so issues are followed through to close-out rather than forgotten, with a full history kept.

Audit history stays linked to live projects, so when a health and safety compliance audit is needed the evidence is already assembled rather than reconstructed from scattered files.

Yes. Running a consistent, evidenced audit programme in Sync supports an ISO 45001 health and safety management system, because every audit, finding and corrective action is recorded and kept together as evidence.

The Health and Safety at Work Act 1974 places a duty on employers to manage risk and keep people safe. A regular, recorded audit programme is part of showing you meet that duty, and Sync keeps the evidence of those checks in one place.

Yes. A completed audit can be exported as a PDF, so you can send it to a client or file it as compliance evidence without rekeying anything.

Incident reporting software is a single system for recording the accidents, near misses and hazards on your sites, with supporting evidence and follow-up actions kept together, instead of relying on paper forms, spreadsheets and email. For construction it lets teams log incidents from site and track them to close-out.

Yes. Accidents, near misses and observations can be recorded on any device the moment they happen, with photos and notes attached, so nothing is written up late or lost.

Yes. When an incident is logged, automatic notifications go to the people who need to act, so response and follow-up start straight away.

Yes. Each incident carries its status and outstanding actions, so follow-up is tracked rather than assumed, with a full record kept for audits.

Because every incident is recorded consistently across projects, your health and safety team can spot recurring hazards and trends, and act on patterns rather than managing one form at a time.

Access is role-based, so teams only see the incidents relevant to them, while your health and safety team keeps oversight across every project.

Yes. You can record the cause of an incident and the corrective actions against its record, so follow-up addresses the cause rather than the symptom. Sync keeps your investigation notes on file; the method you use to work out the cause is up to your team.

Yes. Incident reporting is part of Sync's wider construction safety software, sitting alongside health and safety audits, risk assessments and credentials, so safety is managed as one connected picture.

Credential management software is a system for storing and tracking the insurances, cards and certifications your people and suppliers need, with automatic expiry alerts, instead of chasing documents across email and spreadsheets. For construction it makes sure nobody works with lapsed paperwork.

Yes. Every credential is monitored and you are alerted before it lapses, so expired insurance or an out-of-date ticket is caught before it becomes a problem on site.

Yes. Suppliers and subcontractors submit documents once and reuse them across every project, and you see who is approved and what is still outstanding.

Yes. You can confirm who is inducted and compliant before anyone steps on site, from any device.

Access is role-based, so each person sees the credentials relevant to their work while sensitive documents stay controlled.

Yes. Sync stores CSCS cards for your workforce and supply chain, tracks the expiry date automatically, and flags anyone whose card has lapsed, so everyone on site holds a valid, in-date CSCS card.

A CSCS (Construction Skills Certification Scheme) card shows that a worker has the training and health and safety awareness needed for construction site work. Most UK sites ask to see a valid CSCS card before someone can start, which is why it helps to track them centrally.

Yes. Alongside CSCS cards you can track tickets such as ECS, SSSTS and SMSTS, so competency records are on file for the task rather than assumed.

Risk management software gives construction teams one place to keep risk assessments and method statements, track safety issues, and keep governance, risk and compliance connected to live projects, instead of managing risk in separate spreadsheets and files.

Yes. You can keep your risk assessments and method statements (RAMS) in Sync, linked to the job they relate to, with review dates and approval status tracked, so the current version is always to hand. Sync is where they live, rather than a tool that writes them for you.

Risk records sit alongside your audits, incidents and credentials, so governance, risk and compliance are managed together rather than in separate silos.

Yes. Because everything is recorded consistently, recurring issues and high-risk sites become visible early, so teams can act on patterns before they turn into incidents.

Access is role-based, so each person sees the risk information relevant to their work while sensitive detail stays controlled.

A risk assessment is a structured look at what could cause harm on a job, who might be affected, and how the risk is controlled, often scored on a 5x5 risk matrix. Sync is where those risk assessments and method statements (RAMS) live: kept in one place, linked to the project, with review dates tracked.

The hierarchy of control is the order in which hazards should be dealt with: eliminate, substitute, engineering controls, administrative controls, then PPE as a last resort. Sync keeps the risk assessments that set out those controls in one place, linked to the job.

A 5x5 risk matrix scores likelihood against severity to rank a hazard. Sync is not a risk-assessment builder; it is where your completed risk assessments live, including any scored on a 5x5 matrix, kept linked to the job with review dates tracked.

A dynamic risk assessment is one updated on the day as conditions change on site, rather than written once and filed away. You can keep your dynamic risk assessments in Sync alongside the rest, linked to the job, so the latest version is always to hand.

Yes. Your COSHH assessments sit alongside your other risk documents, linked to the job, with review dates tracked, so they are ready when an audit needs them.

Construction reporting software brings project, cost, compliance and incident reporting into one system, with reports drawn from live site and office activity rather than spreadsheets, so the numbers are accurate and current across every project.

Yes. Reports draw on live data from the work you already run in Sync, so they reflect where projects actually are rather than last month's spreadsheet.

Yes. Cost, audits, incidents and delivery are reported side by side, so the report a client, auditor or board asks for is already assembled.

Yes. You can produce the report you need and share it in a few clicks, without stitching spreadsheets together.

Access is role-based, so each report reaches the people who need it while sensitive detail stays controlled.

Financial reporting software gives construction firms one place to report project costs, committed spend and margin consistently across every project, drawing on live data, instead of rebuilding reports from spreadsheets each month.

Yes. Budgeted, committed and actual spend are shown together with forecast margin per project, so the commercial picture is always current.

Yes. Financial and compliance reporting sit in one place, so the report a client, auditor or board asks for is already assembled.

Yes. You can produce the report you need and share it in a few clicks, without stitching spreadsheets together.

Access is role-based, so financial detail stays with the commercial, finance and leadership people who need it.

Construction cost tracking software gives contractors one place to track project costs, purchase orders and spend in real time, with live cost value reconciliation, so budgets are protected and overruns are caught early rather than discovered at month end.

Yes. Commitments and actuals update as purchase orders are raised, so the cost picture is current rather than reconciled weeks later.

Yes. Because spend updates live against the budget, a project heading over budget is visible while there is still time to act.

Yes. Cost sits alongside delivery and compliance, so commercial control and site progress move together rather than in separate spreadsheets.

Access is role-based, so commercial and finance detail stays with the people who need it.

Yes. Sync is construction project cost tracking software: it keeps budget, committed and actual spend side by side on every project, updates as purchase orders are raised, and flags a project heading over budget in time to act.

Yes. Because cost sits alongside delivery, Sync doubles as construction project cost management and financial management software, giving commercial, finance and site teams one shared view of how each project is performing.

Net zero software helps construction firms track activity, evidence progress and demonstrate alignment with their net zero strategy. Sync is being built to do this using the live project data you already hold, so it will support net zero without a separate system or extra admin. This is on our roadmap and not live yet.

Net zero means balancing the greenhouse gas emissions you produce with the amount removed, so your net contribution is zero. For construction it means measuring and reducing emissions across projects, and evidencing progress toward that target.

No. Sync supports net zero using the project data you already run, so progress is captured as part of the work rather than in a duplicate system.

Yes. Because environmental data sits alongside your project record, the evidence a client, tender or board asks for is already assembled.

Access is role-based, so environmental data reaches the sustainability, commercial and leadership people who need it.

Net zero reporting software gives construction firms one place to capture and report carbon and emissions across every project, so environmental reporting is drawn from live data rather than collated by hand, and the reports clients and tenders ask for are ready when needed. This is on the Sync roadmap and not live yet.

Yes. Emissions are shown by scope and category with a clear trend against your baseline, so you can see where reductions are coming from.

Yes. Because environmental reporting sits alongside your project data, the report a client or tender asks for is already assembled, without a manual scramble.

Yes. Environmental records are captured digitally, cutting paper and duplicate records while evidencing compliance.

Access is role-based, so environmental data reaches the sustainability, commercial and leadership people who need it.

Net zero tracking software gives construction teams one place to track carbon impact and emissions across every project, with consistent, comparable data, so progress toward net zero is visible rather than pieced together from scattered spreadsheets at year end. This is on the Sync roadmap and not live yet.

Yes. It brings environmental data together across projects into a single place, so you can see project-level detail and the business-wide picture.

Yes. You can see how each project and the business are tracking against your net zero baseline over time, by scope and category.

Yes. Data is captured as part of running the project, rather than chased and collated at the end of the year.

Access is role-based, so environmental data reaches the sustainability, commercial and leadership people who need it.