Frequently asked questions

No. The choices here are just your starting point. You confirm (or change) your workspace and plan during registration in the app, and you can move between plans afterwards too.

Yearly billing is charged once a year and works out around 20% cheaper than paying monthly, so you get roughly two months free. You can switch between monthly and yearly at any time.

Yes. Sync Lite is a lightweight workspace for individual contractors and small businesses at £5.99 per month: simple job management, quoting, invoicing and customer management.

The Customer Portal is free. It lets your clients follow progress, documents and updates on their projects, and is included with Main Contractor plans.

Anytime. Upgrade or downgrade whenever you like; your data always comes with you and changes take effect on your next billing cycle.

Your data is hosted securely in the UK, with role-based access and a full audit trail across the platform.

Construction project management software gives contractors one platform to run every project: tasks, timelines, documents, compliance and cost in one place, instead of spreadsheets, email and separate tools. It keeps site and office working from the same live picture.

Yes. Sync is built for how construction teams actually work, connecting delivery, health and safety and commercial control, with subcontractors and site data handled properly.

Yes. Live cost value reconciliation sits alongside the programme, so budgets, commitments and margin are visible as work happens, from first quote to final invoice.

Yes. Site and office, contractors and subcontractors work from one shared view, with role-based access so each person sees what is relevant to them.

Compliance management software is a single system for tracking the documents, approvals and health & safety requirements across your projects, in place of spreadsheets, shared folders and email. For construction teams it keeps supplier credentials, certificates and regulatory paperwork in one live view, and flags what is missing or about to expire.

It replaces manual checking with one live record, so expired insurance, missing certificates or unapproved suppliers are caught before they hold up work. Compliance can then be proven in seconds rather than reconstructed after the fact.

Yes. Supplier and subcontractor credentials are managed centrally, with clear visibility of who is approved and what is still outstanding, and checks happen before work begins on site.

Yes. Health and safety compliance, certificates and regulatory requirements are tracked together and linked to the live jobs they relate to, with alerts before anything expires.

A spreadsheet cannot tell you when a document has expired or link paperwork to the job it belongs to. Sync tracks status live, flags what is outstanding, controls who can see each document, and keeps a full history for audits.

Yes. Access is set by role, so each person sees the compliance information relevant to their work while sensitive documents stay controlled.

Timeline management software lets construction teams plan and monitor their programme in one place, with phases, dependencies and progress visible at a glance, so site and office always know what's next instead of working from an out-of-date plan.

Yes. It is scheduling software built for how construction teams work, rather than a generic planner adapted to the industry, with dependencies and site progress handled properly.

Yes. The programme understands how tasks depend on each other, so you can see how a delay in one affects the rest before it becomes a problem.

Yes. The programme sits alongside delivery and budgets, so timing and money move together rather than in separate tools.

Access is role-based, so each person sees the programme detail relevant to their work.

Budget management software gives construction teams one place to manage project budgets, commitments and purchase orders, with live cost value reconciliation, so overruns are caught early and margin is protected from first quote to final invoice.

CVR compares what you have budgeted, committed and actually spent on a project. Sync keeps these side by side and updates them as purchase orders are raised, so the picture is always current.

Yes. Because commitments and actuals update live against the budget, a project heading over budget is visible while there is still time to act.

Yes. POs are raised against the budget they belong to, so nothing is committed off-book and cost stays connected to the work.

Access is role-based, so budget and cost detail stays with the commercial and finance people who need it.

Contractor management software gives construction firms one place to manage contractors and suppliers, their access and credentials, and the purchase orders raised against them, so only compliant parties are cleared to work and cost stays under control.

Yes. Credentials and approvals are verified before anyone is cleared to work, and you can check status from any device.

Yes. POs and spend are tracked against each contractor with live budget oversight, so commercial control and compliance move together.

Yes. Contractor records and documents are reused across every job rather than re-entered each time.

Access is role-based, so each person sees the contractors relevant to their work while sensitive detail stays controlled.

Delivery management software gives construction teams one place to track the tasks, responsibilities and job progress that get a project built, so site and office stay coordinated instead of relying on spreadsheets, email and WhatsApp threads.

Yes. Everyone works from one shared, current view, with progress and handovers updated from site as work happens.

Yes. Delivery sits next to health & safety and budgets, so you can see how a project is tracking against its programme, paperwork and margin at the same time.

Yes. Handovers carry the record, documents and status with them, so nothing is lost between stages or teams.

Access is role-based, so each person sees the work relevant to them while the full picture stays available to those who need it.

Health and safety software is a single system for managing credentials, incidents, risk assessments and audits across your projects. For UK construction it tracks insurances and certifications with expiry alerts, and keeps audit-ready records so you can prove compliance in seconds.

Yes. Insurances, cards and certifications are tracked centrally with automatic expiry alerts, so nobody steps on site with lapsed paperwork.

Yes. Subcontractors submit credentials once and reuse them across every project, and you can check who is inducted and valid before work begins.

Yes. You can schedule, run and score audits on any device, assign and track actions to close-out, and keep a full history for a rolling audit programme.

Health and safety audit software is a system for scheduling, recording and tracking H&S audits and site inspections in one place, including findings and the corrective actions that follow, instead of relying on paper forms and separate spreadsheets. For construction it keeps an audit-ready history linked to each project.

A health and safety audit is a structured check that a site or business is meeting its safety obligations, covering documents, controls and practice. Sync lets you run and score these audits on any device and keep the evidence in one place.

Yes. Inspections are carried out and recorded digitally on any device, so records are captured on site rather than written up later, with photos and scores attached.

Yes. Each finding is held alongside its corrective action and status, so issues are followed through to close-out rather than forgotten, with a full history kept.

Audit history stays linked to live projects, so when a health and safety compliance audit is needed the evidence is already assembled rather than reconstructed from scattered files.

Incident reporting software is a single system for recording the accidents, near misses and hazards on your sites, with supporting evidence and follow-up actions kept together, instead of relying on paper forms, spreadsheets and email. For construction it lets teams log incidents from site and track them to close-out.

Yes. Accidents, near misses and observations can be recorded on any device the moment they happen, with photos and notes attached, so nothing is written up late or lost.

Yes. When an incident is logged, automatic notifications go to the people who need to act, so response and follow-up start straight away.

Yes. Each incident carries its status and outstanding actions, so follow-up is tracked rather than assumed, with a full record kept for audits.

Because every incident is recorded consistently across projects, your health and safety team can spot recurring hazards and trends, and act on patterns rather than managing one form at a time.

Access is role-based, so teams only see the incidents relevant to them, while your health and safety team keeps oversight across every project.

Credential management software is a system for storing and tracking the insurances, cards and certifications your people and suppliers need, with automatic expiry alerts, instead of chasing documents across email and spreadsheets. For construction it makes sure nobody works with lapsed paperwork.

Yes. Every credential is monitored and you are alerted before it lapses, so expired insurance or an out-of-date ticket is caught before it becomes a problem on site.

Yes. Suppliers and subcontractors submit documents once and reuse them across every project, and you see who is approved and what is still outstanding.

Yes. You can confirm who is inducted and compliant before anyone steps on site, from any device.

Access is role-based, so each person sees the credentials relevant to their work while sensitive documents stay controlled.

Risk management software gives construction teams one place to build risk assessments and method statements, track safety issues, and keep governance, risk and compliance connected to live projects, instead of managing risk in separate spreadsheets and files.

Yes. You can build risk assessments and method statements from templates, reuse them across projects, and keep each one linked to the job it relates to.

Risk records sit alongside your audits, incidents and credentials, so governance, risk and compliance are managed together rather than in separate silos.

Yes. Because everything is recorded consistently, recurring issues and high-risk sites become visible early, so teams can act on patterns before they turn into incidents.

Access is role-based, so each person sees the risk information relevant to their work while sensitive detail stays controlled.

Construction reporting software brings project, cost, compliance and incident reporting into one system, with reports drawn from live site and office activity rather than spreadsheets, so the numbers are accurate and current across every project.

Yes. Reports draw on live data from the work you already run in Sync, so they reflect where projects actually are rather than last month's spreadsheet.

Yes. Cost, audits, incidents and delivery are reported side by side, so the report a client, auditor or board asks for is already assembled.

Yes. You can produce the report you need and share it in a few clicks, without stitching spreadsheets together.

Access is role-based, so each report reaches the people who need it while sensitive detail stays controlled.

Financial reporting software gives construction firms one place to report project costs, committed spend and margin consistently across every project, drawing on live data, instead of rebuilding reports from spreadsheets each month.

Yes. Budgeted, committed and actual spend are shown together with forecast margin per project, so the commercial picture is always current.

Yes. Financial and compliance reporting sit in one place, so the report a client, auditor or board asks for is already assembled.

Yes. You can produce the report you need and share it in a few clicks, without stitching spreadsheets together.

Access is role-based, so financial detail stays with the commercial, finance and leadership people who need it.

Construction cost tracking software gives contractors one place to track project costs, purchase orders and spend in real time, with live cost value reconciliation, so budgets are protected and overruns are caught early rather than discovered at month end.

Yes. Commitments and actuals update as purchase orders are raised, so the cost picture is current rather than reconciled weeks later.

Yes. Because spend updates live against the budget, a project heading over budget is visible while there is still time to act.

Yes. Cost sits alongside delivery and compliance, so commercial control and site progress move together rather than in separate spreadsheets.

Access is role-based, so commercial and finance detail stays with the people who need it.

Net zero software helps construction firms track activity, evidence progress and demonstrate alignment with their net zero strategy. Sync does this using the live project data you already hold, so it supports net zero without a separate system or extra admin.

Net zero means balancing the greenhouse gas emissions you produce with the amount removed, so your net contribution is zero. For construction it means measuring and reducing emissions across projects, and evidencing progress toward that target.

No. Sync supports net zero using the project data you already run, so progress is captured as part of the work rather than in a duplicate system.

Yes. Because environmental data sits alongside your project record, the evidence a client, tender or board asks for is already assembled.

Access is role-based, so environmental data reaches the sustainability, commercial and leadership people who need it.

Net zero reporting software gives construction firms one place to capture and report carbon and emissions across every project, so environmental reporting is drawn from live data rather than collated by hand, and the reports clients and tenders ask for are ready when needed.

Yes. Emissions are shown by scope and category with a clear trend against your baseline, so you can see where reductions are coming from.

Yes. Because environmental reporting sits alongside your project data, the report a client or tender asks for is already assembled, without a manual scramble.

Yes. Environmental records are captured digitally, cutting paper and duplicate records while evidencing compliance.

Access is role-based, so environmental data reaches the sustainability, commercial and leadership people who need it.

Net zero tracking software gives construction teams one place to track carbon impact and emissions across every project, with consistent, comparable data, so progress toward net zero is visible rather than pieced together from scattered spreadsheets at year end.

Yes. It brings environmental data together across projects into a single place, so you can see project-level detail and the business-wide picture.

Yes. You can see how each project and the business are tracking against your net zero baseline over time, by scope and category.

Yes. Data is captured as part of running the project, rather than chased and collated at the end of the year.

Access is role-based, so environmental data reaches the sustainability, commercial and leadership people who need it.