Getting started guide

How to set up engineer roles and credentials

This guide explains how subcontractors set up engineer roles and the credential types they require, in Config Settings. Roles decide which credentials an engineer must hold, so your team is always held to the right standard and stays site-ready.

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Before you dive in
What it is
The engineer roles and credential types your company uses.
Where to set it
In Config Settings, on Engineer Roles and Engineer Credentials.
Who can set it
Admins. Config settings are permission based.
Why it matters
Roles decide which credentials an engineer must hold to be site-ready.
Get set up

Before you start

Before setting up engineer roles and credentials, check the following:

  • You are an Admin. Config settings are Admin only.
  • You know the engineer roles your company uses.
  • You know which credentials each role should require.
Config settings are permission based and available to Admins. Set roles and credentials up before adding engineers, so the right options are ready to choose.
1
Engineer roles

Go to Config Settings

From the main Sync dashboard, select Config Settings from the left-hand menu. This is where the options your company uses are managed, including Engineer Roles and Engineer Credentials.

2
Engineer roles

Review engineer roles

Open Engineer Roles. Each role has a status, whether it requires credentials, and options to edit it and assign required credentials.

Option Name

The engineer role, for example Electrician or Commissioning engineer.

Status

Whether the role is active and available to assign.

Required Credentials

Whether the role requires credentials to be held.

Assign credentials

Choose which credential types this role must have.

app.syncsoftware.uk/config/engineer-roles
Dashboard
Projects
Credentials
Engineers
Health & Safety
Account
Config Settings
Profile
Help
Back to engineers
Engineer Roles
Add Option
Option NameStatusRequired CredentialsEditAssign/Unassign Required credentials
Admin Active Yes permanent Edit assigned credentials
Apprentice Active Yes permanent Edit assigned credentials
Commissioning engineer Active Yes Edit Edit assigned credentials
Contracts manager Active Yes Edit Edit assigned credentials
Electrical supervisor Active Yes permanent Edit assigned credentials
Electrician Active Yes Edit Edit assigned credentials
Ground workers / landscapers Active Yes Edit Edit assigned credentials
Add Option
Create a new engineer role
Engineer Roles: the roles your company uses, and the credentials each one requires.
3
Engineer roles

Add or edit a role

Select Add Option to create a new engineer role, or Edit to rename an existing one. Give the role a clear name that matches how your team works, for example Electrician or Commissioning engineer. Some core roles are marked as permanent and cannot be edited or removed.

4
Engineer roles

Assign required credentials

Select Edit assigned credentials next to a role to choose which credential types an engineer on that role must hold. This is what links a role to its compliance requirements: assign, for example, a CSCS card and first aid to a role, and every engineer on it must have both.

5
Engineer credentials

Review credential types

Open Engineer Credentials to see the credential types you can require. These are the cards, certificates and training records your engineers hold, such as:

  • CSCS card.
  • ECS card.
  • City & guilds level 3 qualification.
  • Asbestos awareness training.
  • Emergency first aid at work.
  • F-gas certification.
app.syncsoftware.uk/config/engineer-credentials
Dashboard
Projects
Credentials
Engineers
Health & Safety
Account
Config Settings
Profile
Help
Back to engineers
Engineer Credentials
Add Option
Option NameStatusEdit
Asbestos awareness training Active Edit
CSCS black card (manager level) Active Edit
Brazing certification Active Edit
City & guilds level 3 qualification Active Edit
CSCS card Active Edit
ECS card Active Edit
Electrical installation certificate Active Edit
F-gas certification Active Edit
Emergency first aid at work (1-day) Active Edit
Fire marshal training Active Edit
Add Option
Add a credential type
Engineer Credentials: the credential types you can assign to roles.
6
Engineer credentials

Add a credential type

Select Add Option to add a credential type, or Edit to update an existing one. Once added, a credential type becomes available to assign to any engineer role.

7
Engineer credentials

Keep them up to date

Roles and credential types are the framework. The day-to-day compliance comes from keeping each engineer’s actual credentials in date, with documents attached. Review them regularly so your engineers stay site-ready.

Next: add users and engineers, and manage their credentials
Help and reference

Common issues

?I cannot see Config Settings

Config settings are permission based and available to Admins. If you cannot see them, ask an Admin in your company.

?Some roles cannot be edited

A few core roles are marked as permanent and cannot be edited or removed. You can still assign required credentials to them.

?A credential type is missing

Open Engineer Credentials and select Add Option to add the credential type, then assign it to the relevant roles.

?An engineer still shows as non-compliant

Assigning a required credential to a role means each engineer on that role must hold it. Add the document and expiry date against the engineer to clear the status.

Still need a hand? Contact us or email [email protected] and the Sync team will help.
In short

Summary

To set up engineer roles and credentials in Sync:

  1. 1Go to Config Settings.
  2. 2Open Engineer Roles.
  3. 3Add or edit the roles your company uses.
  4. 4Assign the credentials each role requires.
  5. 5Open Engineer Credentials.
  6. 6Add or edit the credential types you track.
  7. 7Keep credentials current so engineers stay site-ready.

Roles and credential types are the standard you set once. Keeping each engineer’s credentials in date against that standard is what keeps your team compliant and ready to work.

Keep going

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