Getting started guide

How to work on a project

This guide explains how subcontractors work on a project a main contractor has shared with them. For now, access is mostly view only, but you can log your time with a digital site check-in, complete the site induction and report a near miss, all shared back with the contractor for compliance.

10 steps About a 7 minute read Sign up free
Before you dive in
What you can do
Mostly view for now: see project details, drawings and documents.
What you can add
Log your time on site, complete inductions and report a near miss.
Shared with you
Only the projects a main contractor has shared appear here.
Shared back
Your inductions and site check-ins are shared with the contractor for compliance.
Get set up

Before you start

Before working on a project, check the following:

  • A main contractor has shared a project with you.
  • Your portals are linked with the contractor.
  • Your engineers are set up, if they need to check in on site.
Views are permission based. Subcontractor access to a shared project is mostly view only for now, with add and delete coming later. You can still log time, complete inductions and report a near miss.
Not connected yet? Share your linking code first
1
Open a project

Open a shared project

Select Projects from the left-hand menu. The projects a main contractor has shared with you appear here. Select one to open it.

app.syncsoftware.uk/projects/hqck/summary
Dashboard
Projects
Credentials
Engineers
Health & Safety
Account
Config Settings
Profile
Help
Projects
HQCK-Colchester-Design & Planning
Add retrospective log Log time
Log entriesSummaryProject DocumentsDrawingsTasks and commentsSite induction
Progress
Progress Ended 10/04/2026 - 08/06/2026
Project details
QR referenceQR51
Address30 Ross Court, Colchester, Essex, CO2 8JX
Start on site date10/04/2026
Completion date08/06/2026
Project team
Project lead
Emily Campbell
Project managers
Emily Campbell
Contract managers
Not assigned
Log time
Check in and out on site
A shared project, open on the Summary tab, with the Log time and Add retrospective log actions.
2
Open a project

Review the Summary

The Summary tab shows the project’s progress, key details and team. Use it to check the core information, such as the address, start and completion dates, and who to contact at the main contractor.

3
Open a project

Move between the tabs

Each project is organised into tabs. Use them to move around the shared information:

Summary

The core project details, progress and team.

Log entries

Your digital site check-ins and sign-outs.

Project Documents

Documents the contractor has shared with you.

Drawings

The latest drawings for the project.

Tasks and comments

Notes and actions shared on the project.

Site induction

The induction you must complete before working.

4
Open a project

View drawings and documents

Open the Drawings and Project Documents tabs to see the files the main contractor has shared. You can view and open them so your team is always working from the latest information.

app.syncsoftware.uk/projects/drawings
Projects
SFO - Manchester - Procurement & Supply Chain
Add retrospective log Log time
Log entriesSummaryProject DocumentsDrawingsTasks and commentsSite induction
Drawings
Status Created/updated Uploaded by Name Comment File
Pending 22/06/2026 Ava Palmer GA-100 Ground Floor Ground floor GA - issued for construction. 0 files attached
Pending 22/06/2026 Ava Palmer SO-200 Setting Out Setting-out revised, please work to this. 0 files attached
Pending 22/06/2026 Ava Palmer RF-300 Roof Plan Roof plan Rev C issued for comment. 0 files attached
Pending 22/06/2026 Liam Foster ME-410 Services M&E coordination markup added. 0 files attached
Pending 22/06/2026 Ava Palmer SE-520 Sections Section details updated to latest. 0 files attached
Latest drawings
Always the current rev
Shared to your team
No email chasing
The Drawings tab: the latest drawings shared with you, with their status.
5
On site

Log your time

Use Log time to check in when you arrive and check out when you leave. This is your digital site check-in, or sign-in sheet, replacing paper registers. Sync records the time, and works out the total time on site when you sign out.

6
On site

Add a retrospective log

If you forgot to check in at the time, use Add retrospective log to record it afterwards. Retrospective entries are clearly marked in your log entries, so the record stays accurate and honest.

7
On site

Review your log entries

Open the Log entries tab to see your site check-ins for the project. Anyone currently on site shows as signed in. Each entry may show:

  • Sign in and sign out times.
  • Total time on site.
  • Whether it was added retrospectively.
  • Sign in and sign out notes.
app.syncsoftware.uk/projects/hqck/log-entries
Dashboard
Projects
Credentials
Engineers
Health & Safety
Account
Config Settings
Profile
Help
Projects
HQCK-Colchester-Design & Planning
Add retrospective log Log time
Log entriesSummaryProject DocumentsDrawingsTasks and commentsSite induction
Select
Showing 4 of 4 results
Sign InSign OutTotal TimeRetrospectiveSign In NoteSign Out NoteActions
07/07/2026 06:58 Currently signed in - No On site, ground floor Delete
06/07/2026 07:02 06/07/2026 16:34 9:32:00 No First fix Left site Delete
05/07/2026 07:10 05/07/2026 15:58 8:48:00 No Delete
04/07/2026 07:05 04/07/2026 16:12 9:07:00 Yes Added retrospectively Delete
Log time
Digital site check in and out
Your Log entries: a digital site check-in and sign-in sheet, with times and notes.
8
On site

Complete the site induction

Open the Site induction tab. If an induction is required, complete it before working on site. If the main contractor updates it, you will be asked to Redo site induction and complete the latest version. Your completion is recorded against the project.

app.syncsoftware.uk/projects/site-induction
Projects
SFO - Manchester - Procurement & Supply Chain
Add retrospective log Log time
Log entriesSummaryProject DocumentsDrawingsTasks and commentsSite induction
Site induction
AB · QR44
INDUCTION REQUIRED
A new version of the site induction is available. Please complete the updated induction before working on this project.
Redo site induction
Name Company Version Completed Score QR scanned
Caitlin Robertson Calder Electrical v4 06/07/2026 100 Passed Yes
Daniel Reed Calder Electrical v3 03/07/2026 92 Passed Yes
Induction required
Before you reach site
Cleared to work
Scored & QR-verified
The Site induction tab, prompting you to complete the current version before working.
9
On site

Report a near miss

If something happens on site, report it. Select Health & Safety from the left-hand menu and create a report. Choose the Near miss type, select the project, add the details and location, then work through the short wizard to submit it.

app.syncsoftware.uk/health-safety/report/create
Dashboard
Projects
Credentials
Engineers
Health & Safety
Account
Config Settings
Profile
Help
Report details Description Additional details
Create H&S Report
Next ›
Report details
HQCK-Colchester-Design & Planning
Near miss
07/07/2026
Bob Riley
Location
30 Ross Court
Colchester
Essex
CO2 8JX
Report a near miss
Shared with the contractor
Creating a near miss report: choose the type, project and location, then add the detail.
10
Compliance

What is shared back

The things you complete on a shared project are visible to the main contractor, and to their customer where the project has been shared with them. This gives everyone a single, live compliance record. What is shared back includes:

  • Completed site inductions.
  • Digital site check-in and sign-in sheets.
  • Near miss and other health and safety reports.
Because inductions and site check-ins flow straight to the main contractor, there is no need for paper registers or chasing sign-in sheets. Complete them in Sync and the record is already where it needs to be.
Help and reference

Common issues

?I cannot see a project

Only projects a main contractor has shared with you appear in your Projects list. Ask the contractor to share the project, and check your portals are linked.

?I cannot edit something

Subcontractor access is mostly view only for now. You can log your time, complete inductions and report a near miss, but project details are managed by the main contractor.

?I cannot log my time

Logging time needs the log entries permission. Ask an Admin in your company to check your permissions, and make sure you are added as an engineer if you check in on site.

?The induction says a new version is required

The main contractor has updated the induction. Select Redo site induction and complete the latest version before working on site.

?I need to add time I forgot to log

Use Add retrospective log to record a check-in for a time in the past. It is clearly marked as retrospective in your log entries.

Still need a hand? Contact us or email [email protected] and the Sync team will help.
In short

Summary

To work on a project in Sync as a subcontractor:

  1. 1Open a project the main contractor has shared with you.
  2. 2Review the Summary for project details and progress.
  3. 3Move between the tabs to view drawings, documents and more.
  4. 4Use Log time to check in and out on site.
  5. 5Add a retrospective log if you forgot to check in.
  6. 6Complete the site induction before working.
  7. 7Report a near miss from Health & Safety if something happens.
  8. 8Your inductions and check-ins are shared back with the contractor.

A shared project keeps you working from the latest information, and lets you handle inductions, site check-ins and near miss reports in one place. It all flows back to the main contractor, so compliance takes care of itself.

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