Getting started guide

How to raise a trade partner purchase order

Raise a purchase order against a project, add line items in a fast spreadsheet-style table, link each line to a CVR package, then preview and send it to the trade partner. POs over your limit go for approval first.

20 steps About a 10 minute read Sign up free
Before you dive in
Who raises it
Main contractor users with permission to raise POs.
Where it starts
Inside a project, under Financials, then Trade partner financials.
Who it goes to
The selected trade partner contact, by email.
Draft or raise
Save as Draft to finish later, or Save & Raise to move it on.
Get set up

Before you start

NewWhat has changed on purchase orders
  • A new New purchase order screen: order details across the top, line items below, save buttons in the header.
  • Inline line items. Click a row to edit, with keyboard shortcuts to move, duplicate and undo.
  • A Package column that links each line to a CVR package, so costs land in the right place.
  • Ship to defaults to the project address, with an optional custom delivery address.
  • An Allocation view to split PO lines between normal package work and variations.
  • An approval banner that shows who the approval request went to.
  • All the PDF actions in one button, plus an Activity Log tab on every PO.

Before raising a trade partner purchase order, check that the following are already set up in Sync:

  • The project exists and has CVR packages (for package linking).
  • The trade partner exists and is active.
  • The trade partner has at least one contact, if you are emailing the PO.
  • Departments and services are set up.
  • You have permission to raise POs.
  • You know your PO limit. It and the project profit percentage affect approval.
Set up CVR packages first with the CVR guide
1
Find the PO area

Go to Projects

Select Projects from the left-hand menu to open the Projects table. Use the search, filters or table view to find the project you want to raise the purchase order against.

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Projects
Actions Create project
Filters Columns 11 Save table view
QR Project name Status Workstream Customer Project lead CVR Margin
QR53 HVF-Stoke on Trent-Testing & Commissioning On site Testing & Commissioning Bellway Homes Michael Knight 20.7%
QR51 FEUD-Gloucester-Surveying & Site Assessment Invoiced in full Surveying & Site Assessment Vistry Group Aaron Wood 7.0%
QR49 AZX-Lancaster-Project Management Delayed Project Management Wates Residential Lindsay Hall 23.9%
QR48 AZX-St Albans-Fit-Out & Finishing Feasibility Fit-Out & Finishing Countryside Jamie Russell 23.3%
QR47 AZX-Colchester-Fit-Out & Finishing Invoiced in full Fit-Out & Finishing Wates Residential Samuel Green 20.0%
QR44 SFO-Manchester-Procurement & Supply Chain Invoiced in full Procurement & Supply Bellway Homes Mandy Stewart 23.5%
QR42 FEUD-Worcester-Surveying & Site Assessment New Surveying & Site Assessment Vistry Group Sean Hall 19.4%
QR41 FEUD-Westminster-Handover & Closeout Final Review Handover & Closeout Countryside Archie Morris 21.3%
Open a project
To reach its Compliance tab
The Projects table. Find the project the purchase order belongs to.
2
Find the PO area

Open the project

Select the project to open its record, then select the Financials tab. Financials has three sub-tabs: CVR, Customer financials and Trade partner financials.

3
Find the PO area

Open Trade partner financials

Select Trade partner financials. The Trade partner purchase orders table lists the project's POs, with their status, reference, supplier, date, raised by, amount and invoiced value, plus actions to add invoices, duplicate or archive.

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Projects
HQCK-Colchester-Design & Planning Shared
Share projectUpdate statusEdit project
SummaryOverviewFinancialsComplianceDocuments
CVRCustomer financialsTrade partner financials
Trade partner purchase ordersRaise PO
StatusReferenceSupplierDateRaised byAmountInvoicedActions
Query PO-1042 Simpson Groundworks 15/06/2026 Emily Campbell £7,124.61 £7,124.61 Add InvoiceDuplicateArchive
New PO-1046 Calder Electrical Ltd 13/06/2026 Emily Campbell £2,076.57 £2,076.57 Add InvoiceDuplicateArchive
Partially complete PO-1045 Edwards Joinery Ltd 27/05/2026 Emily Campbell £4,079.99 £4,079.99 Add InvoiceDuplicateArchive
Awaiting approval PO-1044 Walsh Plastering Ltd 11/05/2026 Emily Campbell £7,459.00 £0.00 Add InvoiceDuplicateArchive
Awaiting approval PO-1043 Trentside Mechanical Ltd 02/05/2026 Emily Campbell £2,504.45 £0.00 Add InvoiceDuplicateArchive
Total £38,192.50
Raise PO
Opens the PO details screen
The Trade partner purchase orders table, with Raise PO and the per-PO actions.
4
Raise the PO

Select Raise PO

Select Raise PO. The New purchase order screen opens with the project name, order details across the top, line items below, and Save as Draft and Save & Raise at the top right.

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Back to project
New purchase order HQCK-Colchester-Design & Planning
Save as DraftSave & Raise
Order details
HQCK-SCAF-01
Calder Scaffolding Ltd
Construction
14/10/2026
19/10/2026
30/10/2026
Optional
Project address (default)Change
Line itemsEnter next row · Ctrl+D duplicate · Ctrl+Z undo
Add line item
DescriptionQtyPriceCost codeServicePackageTotal
Scaffold erect & dismantle, east elevation 1 £4,850.00 1 Labour Groundworks £4,850.00
Scaffold hire, weekly 2 £905.00 3 Plant Groundworks £1,810.00
Add a line…——None—
DocumentsDrop files here or browse
Lines2
PO total£6,660.00
Save & Raise
Over your limit? It goes for approval
Click a row to edit
Package links the line to the CVR
The New purchase order screen: order details, Ship to, inline line items and the PO total.
5
Raise the PO

Complete the order details

Complete the order details. Fields marked with a red asterisk are required.

Reference

Required. Use a clear reference that matches your company numbering.

Trade partner

Required. Only active trade partners are listed, and the label shows the trade partner type.

Department

Required. Categorises the PO and connects it to the right area of the project.

Delivery date

Required. When the goods, service or works are expected.

Begin and finish on site

Optional. The expected start and finish dates for the trade partner on site.

Date note

Optional, where enabled. Extra context on delivery or timing.

Raised by is set to you automatically.

6
Raise the PO

Check where it ships to

Ship to shows Project address (default). Hover over it to see the address. Select Change to enter a custom delivery address (address lines, town, county and postcode), or Use project address to go back to the default.

7
Raise the PO

Add line items

Select the empty row (Add a line…) and start typing. The line items table has these columns:

  • Description.
  • Qty.
  • Price.
  • Cost code.
  • Service.
  • Package.
  • Total.

The cost code fills in from the service you pick, and the total is quantity times price. Select the bin icon to delete a line.

8
Raise the PO

Use the keyboard

The line items table works like a spreadsheet, so you can keep your hands on the keyboard:

Enter

Move to the next row.

Ctrl+D (⌘D on Mac)

Duplicate the line.

Ctrl+Z (⌘Z on Mac)

Undo the last row action.

Esc

Undo changes to the cell you are in.

9
Raise the PO

Link each line to a CVR package

Pick the Package for each line, or None. This is what feeds the package's Total PO Value on the CVR. If the project has variations and you have allocation permission, a Variation column appears too.

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New purchase order HQCK-Colchester-Design & Planning
Save as DraftSave & Raise
Line itemsEnter next row · Ctrl+D duplicate · Ctrl+Z undo
Add line item
DescriptionQtyPriceCost codeServicePackageVariationTotal
Fan coil units, level 2 6 £1,240.00 2 Materials Mechanical — £7,440.00
Additional data points 16 £145.00 2 Materials Electrical VO-003 · Additional data… £2,320.00
Pipework insulation 1 £1,980.00 1 Labour Mechanical Search… NoneGroundworksElectricalMechanicalJoineryDecorating None £1,980.00
Add a line…——None—
DocumentsDrop files here or browse
Lines3
PO total£11,740.00
Pick the CVR package
Feeds the package's Total PO Value
Picking the CVR package for a line. The Variation column only shows when the project has variations.
See how packages appear on the CVR
10
Raise the PO

Save as Draft or Save & Raise

Save as Draft

The PO is not ready yet. Come back and change it later.

Save & Raise

Moves the PO forward. Within your limits, it is raised and you go to the preview to send it. If not, it goes for approval.

11
Approval

When a PO is awaiting approval

If the PO is over your PO limit, or the project is below your profit percentage limit, its status becomes Awaiting approval. An amber banner on the PO lists who the approval request was sent to.

app.syncsoftware.uk/projects/hqck/purchase-orders/1062
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Purchase order detailsActivity Log
Preview PDF⌄ Preview & sendPreview PDFDownload PDFRaise & saveRegenerate PDF Update PO
Approval has been sent to:
Michael KnightAlexandra Lee
HQCK-Colchester-Design & Planning ● Awaiting approval
PO-1062
HQCK-MECH-04
Trentside Mechanical Ltd
Mechanical
21/10/2026
Approve
Line itemsAllocationAdd line item
DescriptionQtyPricePackageTotal
Fan coil units, level 26£1,240.00Mechanical£7,440.00
Additional data points16£145.00Electrical£2,320.00
Lines2
Variations1
PO total£9,760.00
Awaiting approval
Shows who the request went to
Approve
For users whose bounds cover it
A PO awaiting approval, with the approval banner, the Approve button and the PDF actions menu open.
12
Approval

Approve a PO

Users whose approval bounds cover the PO see Approve. Select it, then Approve and notify author. The author gets an email to say it has been approved.

Set PO limits in users and permissions
13
Send the PO

Preview & send

Use the PDF actions button at the top of the PO, or in the PO total card:

Preview & send

Opens the preview page to email the PO.

Preview PDF

Opens the PDF in a new tab.

Download PDF

Saves a copy.

Raise & save

Raises the PO without opening the preview.

Regenerate PDF

Rebuilds the file after changes.

While a PO is awaiting approval, Preview & send and Raise & save stay locked. They unlock once it is approved.
14
Send the PO

Choose recipients and the primary contact

On Preview and Raise PO, add existing contacts (the trade partner's main and PO contacts, plus project users) or an external contact. Set the primary contact, the main person the PO is addressed to. Check the subject (for example "Purchase order: PO-1042"), the PO details and the email body.

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Back to purchase order
Trade partner purchase order
Preview and Raise PO
Raise & send PO
Select recipients
Add existing contactAdd external contact
Contacts
Main and PO contact types belonging to the chosen trade partner are displayed, as well as users linked to the project.
Add contact
Primary contact
Email preview
Subject
Purchase order: PO-1042
Purchase Order Details
Email body

Hi,

Please see attached the order documentation relating to the required scope of works at the above scheme.

• Supplier: Hartwell Groundworks

• Purchase Order Number: PO-1042

• Site Contact: Rachel Hunt - 01382 520360

Please see attached Purchase Order from Northgate Construction.

If you have any comments or queries, please do not hesitate to contact a member of our team.

Raise & send PO
Sends it to the recipients
The Preview and Raise PO screen: recipients on the left, the email preview on the right.
15
Send the PO

Raise & send

Select Raise & send PO, or Raise & download PO. The PO then appears in the project's Trade partner purchase orders table with its status.

Always check the PO carefully before sending. It avoids incorrect values, missing recipients or confusion about the agreed scope of works.
16
After sending

Update a PO

Open the PO. The Purchase order details tab shows the status badge, order details, line items, documents and a PO total card (lines, variations and PO total). Make your changes and select Update PO. Archived POs are read-only.

17
After sending

Allocate lines to variations

Where the project has variations, select Allocation. For each line, choose what it is Allocated to: normal package work or a variation. For a variation, enter the amount and Remaining after this updates. Select Save allocation, or Back to lines.

app.syncsoftware.uk/projects/hqck/purchase-orders/1062
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Back to project
Purchase order detailsActivity Log
HQCK-Colchester-Design & Planning ● Approved
PO-1062
HQCK-MECH-04
Trentside Mechanical Ltd
Mechanical
21/10/2026
Allocation
Back to linesSave allocation
LineValuePackageAllocated toAmountRemaining after this
Fan coil units, level 2£7,440.00Mechanical Normal package work—Counts towards Mechanical
Additional data points£2,320.00Electrical VO-003 · Additional data points to level 22,320.00£880.00
Allocated to
Package work or a variation
The Allocation view: one line stays as package work, the other is allocated to a variation.
18
After sending

Add invoices

From the PO table, use Add Invoice. Enter the invoice reference and date, choose Percentage, Fixed or Full, attach up to 5 files, and check what has already been invoiced and the outstanding balance. Select Save invoice against PO.

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HQCK-Colchester-Design & Planning
SummaryOverviewFinancialsComplianceDocuments
Trade partner purchase orders
Awaiting approvalPO-1062Trentside Mechanical Ltd£9,760.00Add Invoice
SentPO-1057Hartwell Plant Hire£3,500.00Add Invoice
ApprovedPO-1051Trentside Mechanical Ltd£8,600.00Add Invoice
ApprovedPO-1043Trentside Mechanical Ltd£24,190.00Add Invoice
SentPO-1040Calder Scaffolding Ltd£6,660.00Add Invoice
Add invoice details to Trade partner PO
×
TML-INV-2291
28/09/2026
PercentageFixedFull
50%
Amount £4,880.00
Attach invoice file(s), up to 5
Details
Trade partner PO referencePO-1062
Raised byEmily Campbell
PO total value£9,760.00
Already invoiced£0.00
Outstanding balance£9,760.00
Save invoice against PO
Percentage, Fixed or Full
The amount is worked out for you
Adding invoice details to a trade partner PO. The amount is worked out from the option you pick.
If an invoice is larger than the PO, you can Raise query to the project manager.
19
After sending

Duplicate or archive a PO

Duplicate

Pick the project to copy it into, then select Duplicate trade partner PO. Review the copied details before saving or sending.

Archive

Removes the PO from active lists and from CVR cost. Archived POs cannot be edited, approved or regenerated.

20
After sending

Check the Activity Log

The Activity Log tab shows when the PO was created, sent, approved (and by whom) and archived, plus every change made to it.

Help and reference

Access finance integration

This only applies if your company uses the Access finance integration:

  • Raised POs sync to Access automatically, and the line items header shows the sync status.
  • If a sync fails, Retry Access Sync appears. Hover over the warning icon to see the reason.
  • If you change a PO after it has synced, a note says the finance system is not updated yet, and re-approval may be needed.
Help and reference

What you can and cannot do

You can
  • Save a PO as a draft and finish it later.
  • Edit lines inline, and duplicate and undo with shortcuts.
  • Link each line to a CVR package and, with permission, a variation.
  • Deliver to the project address or a custom address.
  • Preview, download, raise and save, or regenerate the PDF.
  • Duplicate a PO into another project.
You cannot
  • Pick an inactive trade partner.
  • Raise a PO over your limit without approval.
  • Approve a PO outside your approval bounds.
  • Edit, approve or regenerate an archived PO.
  • Type a cost code. It comes from the service.
  • Use Allocation on a project with no variations.
Help and reference

Common issues

?The trade partner is not in the list

Only active trade partners show. Check the trade partner has been created and is active.

?There are no Package options

The project has no CVR packages yet. Add line items on the CVR first.

?The PO went to Awaiting approval

The value is over your PO limit, or the project margin is under your profit percentage limit.

?I cannot see Approve

The PO is outside your approval bounds, or it has been archived.

?There is no Allocation button

The project has no variations, or you do not have allocation permission.

?I cannot edit the PO

It has been archived, or you do not have edit permission.

?The trade partner has no contacts available

Add a contact on the trade partner record, or use the external contact option when sending.

Still need a hand? Contact us or email [email protected] and the Sync team will help.
Help and reference

Purchase order checklist

Before raising and sending a trade partner purchase order, check:

  • The right project, an active trade partner, the department and the delivery date.
  • The Ship to address is correct.
  • Every line has a service and a package.
  • The PO total is correct.
  • The primary contact is set.
  • The subject and email body have been reviewed.
In short

Summary

To raise a trade partner purchase order in Sync:

  1. 1Go to Projects, open the project, then Financials and Trade partner financials.
  2. 2Select Raise PO.
  3. 3Complete the order details and Ship to.
  4. 4Add lines inline and link each one to a package.
  5. 5Save as Draft, or Save & Raise.
  6. 6Get approval if needed.
  7. 7Preview & send to the trade partner.
  8. 8Update, allocate, invoice, duplicate or archive from the PO.

Linking every line to a package keeps the CVR right without any extra work, so committed cost always matches the POs you have raised.

Keep going

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